Diego Caputi — Resume & Experience

// Where I've been

Experience

Jan 2018 — Present

Ilash and Skincare

Miami, FL

Operations Manager & Technical Lead

Designed and shipped a full-stack appointment scheduling and service management platform (React, RESTful API, PostgreSQL) used daily by staff and clients — owned the full lifecycle from requirements to deployment
Led operations, marketing, IT, and software development simultaneously — 99% of deliverables completed on schedule
Implemented RBAC and Row Level Security to protect sensitive customer data across multi-role access patterns
Continuously audited and monitored system logs to ensure system integrity and availability
Established clear timelines for new service rollouts, achieving 95% adherence to strategic goals
Led full company rebranding and executed targeted marketing campaigns — 25% increase in service uptake from targeted demographics
Introduced and implemented a new membership program, increasing foot traffic and recurring revenue
Redesigned and deployed company website, resulting in a 30% increase in online conversion rate
Developed new online service offerings during COVID-19, contributing to a 90%+ client return rate on reopening

ReactPostgreSQLRBAC / RLS IT InfrastructureM365Team Leadership Web DevMarketing

Jan 2023 — Present

Independent / Freelance

Remote · Miami, FL

Software Engineer & Security Consultant

Design, build, and ship production full-stack applications from loosely defined requirements to deployed outcomes — no oversight required
Provide IT and cybersecurity consulting to SMBs: security gap analysis, infrastructure assessments, policy development, and contract software development
AI-native development as standard practice: Claude Code, GitHub Copilot, and OpenAI tooling across planning, scaffolding, development, testing, and documentation

Full-Stack DevSecurity Consulting OWASPAI-Native Dev

2020 — 2023

Salty Miami

Miami, FL

Customer Relations / Marketing Director / Captain

Redesigned the company website with a UX focus — achieved a 90% booking rate over 12 months
Developed customer feedback initiatives leading to service improvements and a boost in positive online reviews
Designed and launched new revenue programs including summer camps and corporate events
Developed and delivered staff training programs leading to a 60% repeat customer rate
Captained and operated vessels, managing guest safety, logistics, and overall customer experience

Web DesignMarketing OperationsUX Staff Training

2009 — 2013

SailLaser Miami

Miami, FL

Sailing Instructor / Program Coordinator / Sales

Certified sailing instructor managing group and individual lessons for all skill levels
Promoted to Program Coordinator (Summer 2012) — designed and led youth sailing programs for children aged 5–16
Joined the sales team for smart sailboats: product demonstration, client relationship management, and closing

InstructionProgram Design SalesYouth Programs

// Technical skills

Stack & Tools

Frontend

React 18 TypeScript Next.js Angular JavaScript (ES6+) HTML5 CSS3 Tailwind CSS Vite

Backend

Node.js Fastify Express Python / Flask REST APIs GraphQL WebSockets

Mobile

Kotlin Jetpack Compose MVVM Clean Architecture Firebase Auth ML Kit RevenueCat SDK

Databases

PostgreSQL Supabase Firebase Firestore MySQL MongoDB Azure SQL Row Level Security

Security

OWASP Top 10 RBAC / RLS JWT / MFA / TOTP Secure SDLC Audit Logging HMAC Webhook Security Input Validation

Cloud & DevOps

AWS (S3 · CloudFront) Microsoft Azure Netlify Railway Supabase Git / GitHub

AI & Tools

Claude Code GitHub Copilot OpenAI API (GPT-4o) ElevenLabs Twilio

Testing

Unit Testing Integration Testing TypeScript Strict Mode ESLint Manual QA

Operations

IT Infrastructure Process Design Team Training Microsoft 365 POS / CRM Systems Google Analytics

Programming Languages

TypeScript JavaScript (ES6+) Python Kotlin HTML5 / CSS3 Java (familiar)

Spoken Languages

// Academic background

Education

B.S. Computer Science — Information Security

Southern New Hampshire University

December 2025 GPA: 4.0 Summa Cum Laude

Relevant Coursework

Secure SDLC Application Security Software Engineering Client-Server Systems Software Testing & QA Data Structures & Algorithms System Analysis & Design

A.S. Cybersecurity

Southern New Hampshire University

May 2024 GPA: 4.0

Relevant Coursework

Cyber Defense Systems Security Secure Application Development Legal & Human Factors of Cybersecurity

// Credentials & recognition

Certifications & Awards

CompTIA Security+

May 2026

Credly Verified ✓

Agile Project Management Professional Certificate

September 2024 · Atlassian

6th Place Overall & Best Startup

World's Largest Hackathon presented by Bolt — 100,000+ submissions

Bolt · 2025

President's List

Summer 2023 · Fall 2023 · Spring 2023 · Summer 2024 · Fall 2024 · Spring 2024

SNHU

Summa Cum Laude

B.S. Computer Science, Information Security · SNHU · December 2025